Where to find help
This page provides an overview of organisations and public services in Vienna and across Austria that may be relevant to our community, including counselling services, health centres, legal bodies and helplines.
Unless explicitly stated, the organisations listed here operate independently from MedInUnity. Their inclusion does not imply a formal partnership or endorsement. MedInUnity does not provide counselling and cannot respond to urgent enquiries — please contact the organisations directly.
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Urgent help
Frauenhelpline gegen Gewalt
Checked 08/2026Telephone crisis and first-response counselling for all forms of violence; also for people close to those affected
- Who it's for
- Women and girls; also people around them
- Languages
- DE, EN, AR, BKS, RO, TR, HU (at set times); ÖGS via RelayService
- Access
- Free · Anonymous; by phone; online counselling at haltdergewalt.at
- Where
- Austria-wide
- Hours
- 24/7, 365 days
24-Stunden Frauennotruf der Stadt Wien
Checked 08/2026Immediate help and crisis intervention after violence; psychological, legal and social-work counselling; accompaniment to police, hospital and court; court accompaniment
- Who it's for
- Women and girls from 14
- Languages
- DE, EN, FA; all other languages via phone or video interpreting
- Access
- Free · Step-free; confidential, anonymous on request
- Where
- 1082 Vienna, Friedrich-Schmidt-Platz 3
- Hours
- 24/7
TAMAR – Frauen- und Familienberatungsstelle
Checked 08/2026Counselling after sexualised violence and sexual abuse; legal and psychosocial court accompaniment; child psychotherapy
- Who it's for
- Girls*, women* and children; relatives and support people
- Languages
- DE; interpreters within court accompaniment
- Access
- Free · Step-free; counselling can be anonymous (court accompaniment and psychotherapy cannot)
- Where
- 1200 Vienna, Wexstraße 22/3/1
- Hours
- Open Mon–Fri from 1/2026; regular hours Thu 12–14; short daily phone windows
Counselling and support
ZARA – Zivilcourage und Anti-Rassismus-Arbeit
Checked 08/2026Legal and psychosocial counselling on racism (since 1999) and on online hate (#GegenHassimNetz, since 2017); drafting complaints, accompaniment to authorities, applying for removal of hate postings
- Who it's for
- All those affected and witnesses
- Languages
- DE, EN and other languages (incl. Malayalam)
- Access
- Free · Anonymous on request; by phone and in person
- Where
- 1050 Vienna, Schönbrunner Straße 119/13 (entrance Am Hundsturm 7)
- Hours
- Racism service Mon, Thu 10–15; online-hate service Mon, Tue, Wed, Fri 10–15, Thu 10–18
Dokustelle Österreich
Checked 08/2026Documentation and counselling on Islamophobia and anti-Muslim racism; first consultation, intervention, accompaniment, onward referral; workshops; annual report since 2015
- Who it's for
- Those affected and witnesses; women are the majority of cases (50.1% in the 2023 report)
- Languages
- SQ, AR, BKS, EN, DE, IT, Kurmanji, RU, SO, CE, TR
- Access
- Free · Reporting possible anonymously; counselling by appointment
- Where
- 1030 Vienna, Marxergasse 24/2
- Hours
- Office Wed 10–14; counselling by appointment
Schwarze Frauen Community (SFC)
Checked 08/2026Social and psychological counselling for Black women and girls; empowerment for Black children, young people and their families; women's cafés, parent education, family days, sensitisation workshops
- Who it's for
- Black women*, girls*, children and young people; mothers of Black children
- Languages
- DE, EN, FR, ES and some African languages (incl. Igbo, Kinyarwanda)
- Access
- Free · By appointment
- Where
- Vienna
- Hours
- Take from their own website — directory listings differ
Peregrina
Checked 08/2026Legal and social counselling (immigration, residence, family law, protection from violence, social matters, housing), psychological counselling and treatment, education counselling; basic education and German courses with childcare
- Who it's for
- Women and girls from 16
- Languages
- 14 counselling languages (incl. AR, HY, DE, EN, FR, Kinyarwanda, Kirundi, RU, BKS)
- Access
- Free · By appointment
- Where
- 1110 Vienna, Wilhelm-Weber-Weg 1/2/1+2
- Hours
- Phone/appointments Mon+Wed 12–16, Tue+Thu 9–13
01 408 33 52 / 01 408 61 19 · information@peregrina.at · peregrina.at
LEFÖ-IBF – Interventionsstelle für Betroffene von Frauenhandel
Checked 08/2026Accommodation in protected housing with first-language support; psychological, psychosocial and social counselling; health counselling, psychotherapy, life counselling; support in detention pending deportation where trafficking is suspected
- Who it's for
- Women* affected by trafficking
- Languages
- Not stated — please ask
- Access
- Free
- Where
- 1050 Vienna, Kettenbrückengasse 15/4
LEFÖ-TAMPEP
Checked 08/2026Information, counselling and health-prevention work for migrants in sex work; streetwork, cultural mediation, health, social and legal counselling
- Who it's for
- Migrants in sex work (mostly women*, also trans people and men*)
- Languages
- RO, DE, EN, ES, ZH, IT
- Access
- Free
- Where
- 1050 Vienna, Kettenbrückengasse 15/4
+43 1 581 18 81 · office@lefoe.at · lefoe.at/en/tampep-for-migrant-women-in-sex-work/
Orient Express
Checked 08/2026Counselling on family violence, forced marriage and family (“honour”) violence; accompaniment to offices, courts and authorities; two protective facilities; nationwide coordination office; learning centre
General counselling is for Turkish- and Arabic-speaking women. For forced marriage and family violence it is open to all girls and women, regardless of origin or first language.
- Who it's for
- General counselling: Turkish- and Arabic-speaking women. Forced marriage and family violence: all girls and women, regardless of origin or first language
- Languages
- TR, AR, EN, DE
- Access
- Free · Anonymous possible; in person, by phone and online
- Where
- Vienna
office@orientexpress-wien.com · orientexpress-wien.com; gegen-zwangsheirat.at
COURAGE*
Checked 08/2026Psychosocial, psychotherapeutic, psychiatric, sexual-pedagogical, social-work and legal counselling in individual, couple, family and group settings; groups including TRANS*PARENTS for parents
- Who it's for
- LGBTIQ*+ people and relatives; on relationships, sexuality and violence open to everyone
- Languages
- DE, EN
- Access
- Free · Anonymous; in person by appointment, by phone, by email
- Where
- 1060 Vienna, Windmühlgasse 15/1
- Hours
- Office/appointments Mon–Thu 9–15; counselling hours Mon–Thu 9–20
+43 1 585 69 66 · info@courage-beratung.at · courage-beratung.at
Queer Base
Checked 08/2026Legal counselling and accompaniment to asylum interviews; safe housing; social counselling focused on coming out; violence and health prevention; community work; training for everyone working in asylum
- Who it's for
- LGBTIQ refugees
- Languages
- Not stated — please ask
- Access
- Free
- Where
- Vienna
- Hours
- Mon 11–17, Tue 11–13, Wed 11–17, Thu 15–18
VIMÖ / VAR.GES
Checked 08/2026Peer counselling for people with variations of sex characteristics and their relatives (incl. parent peer counselling); sensitisation training for health, education and social professions
- Who it's for
- People with variations of sex characteristics and their relatives
- Languages
- Not stated — please ask
- Access
- Not stated — please ask · Counsellors are themselves people with VdG or relatives
- Where
- 4020 Linz, Graben 3
Beratung 0732 28700210; Bildung 0732 28700201 · beratung@varges.at · vimoe.at; varges.at
Ninlil – Zeitlupe
Checked 08/2026Peer counselling: counsellors* with disabilities advise women* with disabilities; topics include personal assistance, being a woman* with a disability, relationships and sexuality, living in supported structures, housing
- Who it's for
- Women* with disabilities and/or chronic illness from 16; also relatives and support people. Ninlil's services are for all women*, trans, inter and non-binary people
- Languages
- DE
- Access
- Free · Step-free; confidential; no assessment or disability pass needed
- Where
- 1110 Vienna, Hauffgasse 3–5, 4th floor (U3 Zippererstraße)
- Hours
- Phone Mon+Wed 10–13, Tue+Thu 13–16; in person by appointment
Ninlil – Kraftwerk
Checked 08/2026Specialist centre against sexual violence towards women* with learning difficulties: counselling, groups and seminars for those affected and their support people; counselling for teams in disability institutions and for violence-protection professionals; directory of therapists
- Who it's for
- Women* with learning difficulties or multiple disabilities; support people; professionals
- Languages
- DE
- Access
- Free · Confidential
- Where
- 1110 Vienna, Hauffgasse 3–5
BIZEPS – Zentrum für Selbstbestimmtes Leben
Checked 08/2026Activating peer counselling on the principle “disabled people advise disabled people”, across all disability-relevant areas; also for relatives
- Who it's for
- Disabled people and their relatives
- Languages
- DE plus many languages via video interpreting
- Access
- Free · By phone; in person by appointment
- Where
- 1020 Vienna, Schönngasse 15–17/4
- Hours
- Phone Mon–Thu 10–15, Fri 10–13
Afro Rainbow Austria (ARA)
Checked 08/2026The first and currently only organisation by and for LGBTQI+ migrants from the African continent in Austria: workshops on empowerment and health, low-threshold legal counselling, monthly community meetings and the Stop 'n Chop community kitchen
- Who it's for
- LGBTQI+ migrants from African countries and of African descent
- Languages
- DE, EN
- Access
- Free
- Where
- Vienna
Wir sind auch Wien
Checked 08/2026Platform and self-care events for BIPoC with a focus on mental health; 1:1 support, workshops and interventions from a team that undertakes regular supervision and intervision
- Who it's for
- Non-white people / BIPoC in Vienna
- Languages
- DE, EN
- Access
- Paid
- Where
- Vienna
bipoc.empowerment@gmail.com · pari-ssima.com/wir-sind-auch-wien
Navigating healthcare
FEM Med – Frauengesundheitszentrum am Reumannplatz
Checked 08/2026Multilingual team of medical, psychological and social-work staff; advises on chronic illness, explains findings and diagnoses, gives orientation in the healthcare system and refers onward
- Who it's for
- All girls and women in Vienna
- Languages
- DE, EN, AR, TR, BKS, Dari
- Access
- Free · Free, no appointment needed and independent of insurance or residence status; low-threshold
- Where
- 1100 Vienna, Reumannplatz 7
- Hours
- Mon–Thu 9–17, Fri 9–16
FEM Süd – Frauengesundheitszentrum
Checked 08/2026Counselling, groups, talks, courses and workshops, plus culturally sensitive health-promotion projects for girls and women
- Who it's for
- Girls and women; talks also for professionals working in health
- Languages
- DE, EN, BKS, TR, AR, FA/Dari, SO; others on request
- Access
- Free
- Where
- 1100 Vienna, Klinik Favoriten, Kundratstraße 3
- Hours
- Mon 9–14, Tue–Thu 9–16, Fri 9–12
+43 1 60191 5201 · kfn.femsued@gesundheitsverbund.at · femsued.at
FEM Süd Frauenassistenz
Checked 08/2026Support and counselling for unemployed women with disabilities and/or chronic illness on their way into the labour market, with and without a migration background
- Who it's for
- Women with disabilities and/or chronic illness
- Languages
- DE, AR, BKS, TR and others
- Access
- Free · 1st floor step-free
- Where
- 1120 Vienna, Niederhofstraße 26
- Hours
- Mon 9–14, Tue 9–12, Wed–Thu 9–14, Fri 9–12
+43 1 81318 10 · office@frauenassistenz.at · frauenassistenz.at
Wiener Pflege- und Patient*innenanwaltschaft (WPPA)
Checked 08/2026Independent, free support in enforcing your rights in health and care; examines suspected treatment errors and negotiates out of court; hardship fund and patient compensation fund
- Who it's for
- Patients and their trusted people; people needing care
- Languages
- DE
- Access
- Free · Step-free; anonymous by phone or letter (then no follow-up possible); in person by appointment
- Where
- Vienna
Queermed Österreich
Checked 08/2026Directory of queer- and trans*-friendly doctors, therapists and counselling services in Austria, compiled from recommendations by queer and trans people; filterable by province, specialty, insurance, language and recommended-for group; plus a guide for medical staff and information on transition and STIs
Entries are based on recommendations from patients, not on information from the practices themselves. Queermed states that it cannot guarantee their accuracy. It is not a rating platform.
- Who it's for
- Queer and trans people; recommendations additionally filterable by non-binary, inter, neurodivergent, higher-weight, People of Colour, Black people, disabled people and sex workers
- Languages
- DE; directory filterable by treatment language (incl. EN, FR, IT, AR, ES)
- Access
- Free · Online; recommendations via a questionnaire
- Where
- Online — 511 entries, 312 of them in Vienna
Vemina
Checked 08/2026Network of over 20 women's-health experts from different health professions who support, accompany and treat women* as a team; workshops, courses and individual sessions
- Who it's for
- Women*
- Languages
- DE
- Access
- Paid — up to 95% of costs covered in financial hardship or acute crisis · Step-free access; appointments made directly with the individual expert
- Where
- 1020 Vienna, Bruno-Marek-Allee 5/OG1
AMBi – Praxis für intersektionales Wohlbefinden
Checked 08/2026Practice for holistic wellness and health treatments (massage, scar treatment, shiatsu, ayurveda) focused on multiply marginalised communities. Not an association but a private business (e.U.) — treatments are paid, with reduced-price places funded by donations
- Who it's for
- Open to everyone; particular focus on BIPoC and/or queer, trans and inter people
- Languages
- DE, EN
- Access
- Paid — reduced-price places funded by donations · Wheelchair accessible including bathroom and toilet; barriers actively removed at structural, communicative, social, economic and institutional level
- Where
- 1070 Vienna, Seidengasse 32/2
Österreichisches Brustkrebs-Früherkennungsprogramm „früh erkennen“
Checked 08/2026Nationwide quality-assured mammography screening; a joint initiative of the federal government, social insurance, the provinces and the Austrian medical chamber, running since 2014
- Who it's for
- Women without symptoms from 40. From 45 to 74 the e-card is enabled automatically every two years; from 40 to 44 and from 75 a one-off registration is needed
- Languages
- DE
- Access
- Free · No referral needed; book directly with a participating radiology site
- Where
- Austria-wide
- Hours
- Service line Mon–Fri 8–18
Reporting discrimination
Gleichbehandlungsanwaltschaft (GAW)
Checked 08/2026Free, confidential counselling and support on discrimination; works out an approach with you, intervenes, conducts settlement negotiations and can apply to the GBK; digital first counselling and reporting form
Protection is not equally broad for every ground — it depends on the ground and the area of life concerned. Best clarified by phone beforehand.
- Who it's for
- People affected by and witnesses of discrimination on grounds of racism/ethnicity, gender, age, religion, worldview, sexual orientation, care and nursing obligations
- Languages
- DE plus free interpreters where needed
- Access
- Free · Confidential
- Where
- 1010 Vienna plus regional offices in Graz, Innsbruck, Klagenfurt, Linz
- Hours
- Phone first counselling Mon–Thu 9–15, Fri 9–12
Stelle zur Bekämpfung von Diskriminierungen (Stadt Wien)
Checked 08/2026Support for discrimination in areas regulated by Vienna state law; free from instruction and independent
- Who it's for
- People affected by discrimination
- Languages
- Not stated — please ask
- Access
- Free · Confidential
- Where
- Vienna
WASt – Wiener Antidiskriminierungsstelle für LGBTIQ-Angelegenheiten
Checked 08/2026Anonymous and free anti-discrimination counselling on sexual orientation and gender identity; develops strategies and next steps; acts towards third parties only at your express request; educational work; funding for LGBTIQ projects
- Who it's for
- LGBTIQ people; also professionals working on the topic
- Languages
- DE; counselling also in Austrian Sign Language (ÖGS)
- Access
- Free · Anonymous; by phone and in writing; in person by appointment
- Where
- 1080 Vienna, Auerspergstraße 15/21
- Hours
- Phone Mon–Fri 8–16
Behindertenanwaltschaft
Checked 08/2026Counselling and support on disability discrimination; can conduct the conciliation procedure for or on behalf of the person, or take part as a trusted person; consultation days across Austria; injunction actions in insurance contract law
- Who it's for
- People with disabilities; relatives and close persons
- Languages
- DE; sign-language interpreting on request
- Access
- Free
- Where
- Vienna
0800 80 80 16 (kostenlos) · office@behindertenanwaltschaft.gv.at · behindertenanwaltschaft.gv.at
Sozialministeriumservice – Schlichtung
Checked 08/2026Conducts the conciliation procedure that must be attempted before a court claim; a neutral person moderates; mediation available free of charge
- Who it's for
- People with disabilities and close persons
- Languages
- DE
- Access
- Free · Informal; no legal representation needed; disability need only be made credible, no disability pass required
- Where
- Regional offices in all federal provinces
Legal escalation
Klagsverband
Checked 08/2026No individual counselling
Federation of over 70 NGOs and anti-discrimination offices; advises member organisations on law and supports their clients in selected court cases and conciliations; strategic litigation
- Who it's for
- Via a counselling organisation, not directly
- Languages
- DE
- Access
- Free · NOT a first-contact service
- Where
- Vienna
Gleichbehandlungskommission (GBK)
Checked 08/2026No individual counselling
Independent official body; formally examines whether the equal-treatment requirement was breached
- Who it's for
- Applications may be brought by people affected by discrimination, employees and employers, works councils, the Ombud for Equal Treatment and interest groups represented on the senate
- Languages
- DE
- Access
- Free
- Where
- Vienna
Volksanwaltschaft
Checked 08/2026No individual counselling
Examines alleged maladministration; with seven expert commissions monitors around 5,300 institutions where people may be deprived of liberty, and facilities for people with disabilities under the UN CRPD
- Who it's for
- Anyone, regardless of age, nationality or residence
- Languages
- DE
- Access
- Free
- Where
- Vienna
Community and peer support
TransX
Checked 08/2026Self-help and community for everyone crossing gender boundaries; individual counselling and help with coming out and going public; open group evenings and closed self-help groups
- Who it's for
- Trans* people, relatives and interested people
- Languages
- DE
- Access
- Free / membership fees · Group evenings open; individual counselling by prior phone appointment
- Where
- Groups at Türkis Rosa Lila Villa, 1060 Vienna, Linke Wienzeile 102
- Hours
- Group meetings 1st Monday and 3rd Wednesday of the month
EVA – Endometriose Vereinigung Austria
Checked 08/2026Information and exchange by and for those affected; forum, networking meetings, Endo-Cafés, online self-help group; also advises centres and practices on caring for endometriosis patients; free information material
- Who it's for
- People affected by endometriosis and their relatives
- Languages
- DE
- Access
- Free · Contact by email and forum
- Where
- 1020 Vienna, Obere Augartenstraße 26–28 (Martha-Frühwirt-Zentrum)
- Hours
- No fixed office hours
EndÖ – Endometriose Österreich
Checked 08/2026Community-carried platform from first suspicion to long-term management; exchange meetings, talks, annual digital congress; guides for the doctor's appointment including a preparation sheet; political work for better care
- Who it's for
- People affected by endometriosis and adenomyosis
- Languages
- DE
- Access
- Membership €10/year; talks free · Online registration for events
- Where
- 4600 Wels, Upper Austria
+43 660 534 57 70 · endo.oesterreich@endoe.at · endometriose-oesterreich.at
EndoPower.Wien
Checked 08/2026Exchange café for people affected by endometriosis: around two hours to share experience, support each other and learn from one another; topics come from the group
- Who it's for
- People affected by endometriosis
- Languages
- DE
- Access
- Free · Register by email; venues vary
- Where
- Vienna (incl. 1020 Nordbahnstraße 14, 1030 Arenbergpark)
- Hours
- Monthly, Tuesdays 18:00, approx. 2 hrs
Advocacy and networks
FmB – Interessensvertretung Frauen* mit Behinderungen
Checked 08/2026No individual counselling
The first independent interest representation of women* with disabilities in Austria; anti-ableism, feminism, intersectionality; visibility and public awareness work
- Who it's for
- Women* with disabilities, allies
- Languages
- DE
- Access
- —
- Where
- Vienna
Österreichischer Behindertenrat
Checked 08/2026No individual counselling
Legally anchored umbrella body of over 80 member organisations; represents 1.4 million people with disabilities; competence team on women with disabilities (since 2018, around 60 women); expert list
- Who it's for
- Organisations; policy and administration
- Languages
- DE
- Access
- —
- Where
- 1100 Vienna, Favoritenstraße 111/11
+43 1 513 15 33 · dachverband@behindertenrat.at · behindertenrat.at
ÖZIV Bundesverband
Checked 08/2026SUPPORT coaching and counselling for people with physical and/or sensory disabilities and chronic illness; consulting on plain and simple language and on accessible communication
- Who it's for
- People with disabilities and chronic illness
- Languages
- DE incl. plain language
- Access
- Free · Counselling without restriction; coaching only from a degree of disability of 50%
- Where
- 1110 Vienna, Hauffgasse 3–5, 3rd floor
Wiener Plattform Endometriose
Checked 08/2026No individual counselling
A project of the Wiener Programm für Frauengesundheit; connects ÖGK, PVA, rehabilitation centres, the medical chamber, professional societies, patient organisations, self-help groups and the health line 1450; awareness work
- Who it's for
- Professionals and those affected
- Languages
- DE
- Access
- —
- Where
- Vienna
Wiener Programm für Frauengesundheit
Checked 08/2026No individual counselling
Gender-sensitive health information, projects and strategy on inequalities in women's health; annual report with Vienna data; free leaflet on severe period pain and endometriosis with self-test and contacts
- Who it's for
- Professionals and the public
- Languages
- DE
- Access
- Free
- Where
- Vienna
Stadt Wien – Angebote für Migrantinnen
Checked 08/2026Overview page of Vienna's counselling, education and support services for migrant women, each listed with its counselling languages
- Who it's for
- Migrant women
- Languages
- DE
- Access
- Free
- Where
- Vienna
Black Voices Austria
Checked 08/2026No individual counselling
Anti-racism association that grew out of Austria's first anti-racism citizens' initiative; political education, community events and demands for a national action plan against racism, including anti-racism training for medical staff
- Who it's for
- Black people and People of Colour; the wider public
- Languages
- DE
- Access
- —
- Where
- 1020 Vienna, Große Sperlgasse 26
Venib – Verein Nicht Binär
Checked 08/2026No individual counselling
Exchange space and interest representation for non-binary people; strategic litigation for legal recognition, gender-neutral forms of address and alternative gender entries
- Who it's for
- Non-binary people
- Languages
- DE
- Access
- —
- Where
- 1100 Vienna
Kritische Medizin Wien
Checked 08/2026No individual counselling
Extra-university activist group of mostly students; organises workshops and shared learning for inclusive, solidary and low-discrimination medicine
- Who it's for
- Students and others working in health
- Languages
- DE
- Access
- —
- Where
- Vienna (Amerlinghaus, 1070)
ADOE – Afrikanische Diaspora Österreich
Checked 08/2026No individual counselling
Community by and for people of African descent; monthly Stammtische as a safer space, organised by the community itself, plus the "ADOE goes" and "ADOE presents" formats
- Who it's for
- People of African descent; attending Stammtische and joining requires agreeing to the code of conduct. "ADOE presents" events are also open to others
- Languages
- DE, EN
- Access
- Membership €30/year
- Where
- 1020 Vienna
DISRUPT
Checked 08/2026No individual counselling
Non-partisan, non-profit association for discrimination- and racism-critical education and political participation; school workshops, workshops and trainings, talks, process facilitation, networking and empowerment work, and readings
- Who it's for
- Companies, schools and organisations — not individuals
- Languages
- DE
- Access
- Paid (commissioned work)
- Where
- Vienna
All entries were checked against each organisation’s own published information, with the date shown. Inclusion is not an endorsement of individual staff. MedInUnity has no control over how you are treated.